Product Information
Mobility
Create a consistent and exceptional engagement between your brand and customers, regardless of which devices they are using.
Key Benefits
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Enhance Connections |
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Better Customer Experience |
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More Secure Transactions |
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Deliver a tailored experience, starting by identifying mobile callers before they reach your contact center. Gathering verified mobile caller information up front also increases operational efficiencies |
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Identify mobile callers and move them to a web experience for fast access to the information they need. You’ll cut wait times, reduce toll-free costs, and free agents to focus aon higher-value activities. |
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Next-generation, smartphone-based biometric identification solution that reduces fraud risks while enhancing customer experience. Use voice and dacial recognition technology to deliver accurate customer identification. |
Products information
Mobile Experience
- Provide faster access to information and answers.
- Reduce toll costs and the number of agents.
- Better utilize high-value agents.
- Decrease wait times
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Mobile Identity
- Be a leader in digital identity protection.
- Strengthen mobile caller authentication.
- Improve agent productivity.
- Blockchain-enabled.
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