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  NICE Introduction

 

At NICE, we protect people’s money, ensure their safety and improve their experiences.

Established since 1986, NICE has been the recognized leader in these fields, providing solutions which turn both structured and unstructured data into valuable and actionable information. Our success started by capturing interactions and our expertise has evolved into applying analytics on these interactions. ​Combined with years of cultivating domain expertise in partnership with customers, NICE can help customers not only understand what’s happening in real time, they can predict what will be.

NICE has over 6,000 employees and a presence in more than 150 countries with many achievements. NICE is regularly recognized for innovation and the value it provides to more than 25,000 customers, including more than 85 of the Fortune 100. When it comes to turning information overload into practical business value, no one else comes close to NICE.

What NICE do

NICE have three principle areas of activity: Perfecting Customer Experience, Powering Public Safety, and Financial Crime Prevention & Compliance.

Perfecting Customer Experience - NICE enable organizations to deliver an effortless, consistent and personalized experience throughout the customer journey. NICE solutions allow enterprises to know their customers, act in real time and ensure that every employee is engaged. Customers stand out in their competitive markets by offering an enhanced customer experience, and they improve their bottom line by streamlining operational efficiency.

Powering Public Safety - NICE help security organizations and emergency services protect people and assets, by anticipating, managing and mitigating safety, security and operational risks. Through the capture, analysis and correlation of data from a myriad of physical and virtual sensors and systems, NICE enable organizations to utilize sophisticated measures to prevent incidents and quickly conduct investigations.

Fighting Financial Crime and Ensuring Compliance - NICE help financial services institutions detect and prevent fraud, manage regulatory compliance, and identify money laundering threats quickly and accurately, protecting them against financial crime, regulatory, and reputational risk. With a holistic, consolidated view across the enterprise and innovative, flexible technology, our solutions provide institutions a clear view of risk, enabling their staff to resolve issues efficiently, and keeping the organization up to speed with a rapidly changing regulatory landscape. ​

Moreover, NICE employees are scientists, engineers, business and thought leaders,​ people who are subject matter experts who boast extensive experience as experts in their fields.